Already lean? Then consider these items and strategies for operating as efficiently as possible … focus groups to get a handle on what your employees really think … merit-based performance management and assessment skills … certificates in agency management skills for those newly appointed department heads and supervisors … mystery shopping to assess services to the public … the basics of project management … or fiscal management skills for non-financial managers.  Need to manage employee transition and organizational change?  Do you have a transition management plan that will sustain your agency during challenging times?  Understand the economics of going green? Need a primer on ethics for public employees? Will outsourcing pay off?  Need to develop proposals to capture outside funding for special projects? Talk to Us!